Delivery Information

Delivery Information

PREORDER DATE


Deadline order on every Sunday, shipping after 14 days, after shipping receive in 1-5 days.( Detail here in Date of receive)

Orders are packed and shipped Sunday only. Orders placed on the weekend and select holidays are processed on the next business day.

If we are unable to process your order due to inaccurate or incomplete payment information, your order will be cancelled until you send to us the full detail.

Notice: We will refund the items balance to you, if the  item fabric have some problem from factory. Refund to you to make sure you don't losses.  

Urgent order: Do not accept any urgent shipping requirements after purchase, please accept this provision before place the order 


TRANSPORTATION TIME

We only use POS LAJU to shipping all the goods on every Sunday/Monday (excluding public holidays).

we need the signature of all orders, it is not advisable to serve P.O BOX and APO / FPO addresses during this time.


Unsuccessful delivery

If you missed the delivery, you can call POS LAJU HQ OFFICE 1 300 300 300 and contact us. 

The parcel will be keep at local POS LAJU OFFICE for 7 days, POS LAJU be returned the parcel to our warehouse after 7 days

If the first delivery attempt is unsuccessful, must to pay one more time postage before secound shipping.

PARCEL ONLY KEEP IN WAREHOURS 30 DAYS, AFTER 30 DAYS ORDER WILL CANCEL AND CANT RETURN 


Date of receive

EAST MALAYSIA-  2-5 days after shipping.

WEST MALAYSIA-  1-3 days after shipping.


ORDER CHANGES AND CANCELLATIONS

If you wish to make changes based on your order or schedule of delivery, please contact Customer Service wherever possible, and we will be happy to help you, anyway.

We can try to cancel your purchase, but if you change your mind, but the order of the day is prioritized, the cancellation of these orders is not always possible. You can refund the refund of your order through our free and simple return service.


HOW TO CHECK TRACK AFTER SHIPPING?

 TRACK ORDER

We will inform you POS LAJU tracking no after shipping, pracel detail check from Track Your Parcel Here.