Terms & Conditions

Terms & conditions

At Ftton9, we are committed to making your shopping easy and fuss-free. Please read the following terms and conditions before making a purchase with us. Please ensure that you have acknowledged, understood and have agreed to abide and adhere to the following terms and conditions and our privacy policy.

Notice: we will refund the items balance to you, if the  item fabric have some problem from factory. Refund to you to make sure you don't losses.  

Urgent order: do not accept any urgent shipping requirements after purchase, please accept this provision before place the order. Auto cancel urgent order even paid.

Public holidays are not operational, public holidays are not included in 14 days order processing

We are not process order don’t have full delivery address and payment receipt detail.


In your order details you will receive an estimated delivery time, this is not a guaranteed delivery time for your order as we consider factors such as processing time & transit time.

Preorder detail here

Receive express delivery of wrong goods, send more goods, if not returned will be the law are subjected to justice and post to our black list post.

Pricing & availability

Whilst we try and ensure that all details, descriptions, images, designs & prices found in our website are correctly displayed, errors may occurs. In the event we discovered any error in the price or detail of any goods which you have ordered, we will inform you as soon as possible by giving you an option to reconfirm your order at correct price or detail, or we may cancel it without prior notice. If the order is cancelled due to errors, any paid amount will be fully refunded to your user account. We are under no obligation to fulfill your order if the order the price or detail displayed in our website is incorrect even after we’ve acknowledged your order in a form of sms, email or order details found in your account.


You can make payment through our payment gateway partner, eghl, or other form of payment methods found in our website. Please submit payment notification if you choose to make payment via online transfer, cash deposit, cheque deposit or atm transfer without using the payment gateway to avoid order delay.

The website may contain typographical or other form of errors. We reserve the right to correct any errors without prior notice.